"...I do not have to live with Philippine Airlines. I do not have to endure and suffer their inefficiencies and their attitude. I do not even have to live with their so-called lower prices because now, with options like Tiger Air, there are much cheaper airfares with more reliable airline operators who can get you to your destination – alive and on time!..."
A couple of weeks ago, PAL had to contend with the supposed Korina Sanchez situation. Now it's this weelchair episode.
You think the PR department of PAL is bigger and more efficient than their Customer Service Department?
